Product returns:

In case you want to return the product you bought, you have the opportunity to do it in 2 ways within 15 calendar days from the day you received it!

1 | Delivering it / s in original condition and packaging to any Jupiter store with proof of purchase!

2 | Sending it (s) at your own expense, in its original condition and packaging, to one of our stores, enclosing the purchase receipt.

Defective products:

In case of a defective product, contact our Company for its replacement. Our Company will replace the product if the conditions of the law are met and the terms of the Company’s return policy are observed. In case of product return, if the consumer explicitly wishes to be replaced, he will receive by e-mail a discount coupon code of equal value for the purchase of another product (s), with which he can place a new order or simply replace the product he returns.

Product returns are not accepted:

Returns of products are not accepted in any case according to article 3b – Law 2251/1994 which concerns products that can be spoiled, products that are not suitable for return for health protection or hygiene reasons. Please come to pick up your order, after first receiving an informational message on your mobile, that your order is ready For further information please contact us at 28310 57400 or our email: